Terms of Use

1. Terms of Use

Microburbs Pty Ltd provides real estate data access through its service. By using the platform, you agree to comply with these Terms of Use and all referenced policies. If you do not agree to these terms, you should not proceed.

2. Accessing the Service

Users must be at least 18 years old. We do not guarantee uninterrupted service availability and reserve the right to suspend or modify offerings without notice. Users are responsible for their computer system's technical requirements and internet connection security.

You may not use any automated program to access our service, including scraping technology, bots, spiders, or web crawlers. Reverse engineering, decompiling, or tampering with software or hardware is strictly prohibited.

3. Changes to Terms

We reserve the right to amend terms at any time. Changes become effective immediately upon posting. Invalid provisions do not void remaining terms.

4. Nature of Service

This Service provides you with access to real estate data. By subscribing to or using this Service, you are paying for access to the data and not any specific outcomes.

The data is supplemental and should not be the sole basis for property purchasing or financial decisions.

5. No Guarantees

Service use does not guarantee property purchases, rentals, or specific real estate outcomes. Data comes from various sources and while we make every effort to keep it current, we cannot guarantee the accuracy, reliability, or completeness of the data presented.

Some data may be outdated. We are not responsible for decisions based on outdated or inaccurate information. Our Service may contain bugs or experience downtime. We do not guarantee uninterrupted access.

6. Intellectual Property

Content is copyright-protected and unauthorised copying or use is prohibited.

7. Warranty

Content provides general information, not professional advice. Users should seek professional guidance before acting. While reasonable update efforts exist, we do not guarantee accuracy or completeness.

Users must verify data from authoritative sources before making decisions. By using the service, users warrant they have legal authorisation to share provided data without infringing third-party rights.

8. Limitation of Liability

In no event will Microburbs, its directors, employees, agents, or affiliates, be liable for any indirect, consequential, exemplary, incidental, or punitive damages. Users assume all service-related risks.

9. Prohibited Uses

Large-scale report downloading beyond individual suburb evaluation is prohibited. Building offline databases from the data is strictly forbidden.

10. Refunds Policy

Our services include consumer law guarantees that cannot be excluded under Australian Consumer Law. The service targets standard residential properties including single-family homes, standard residential blocks, typical suburban properties, and secondary housing stock.

Monthly and annual subscriptions may be cancelled at any time, effective at period end with no partial refunds. Refunds may apply for major failures including service being substantially unfit for stated purpose.

Data may vary in age and recency. Update frequencies vary by data type and source. No specific update frequency is guaranteed. Refund requests require written submission with account details, purchase date, and reason. Processing typically takes 5-10 business days.

11. Contact Us

If you have questions about these Terms, please contact us at:

Email: [email protected]
Phone: 0414 183 210
Address: Level 2/11 York St, Sydney NSW 2000, Australia